Frequently Asked Questions

Below FAQs are some common concerns of our customers before purchasing our products, if you have other questions, please just contact us via our contact form.
Filter by topic
  • All
  • Shipping
  • Return
  • Payment
  • General questions


Currently we only ship all over Lebanon.

We will prepare and ship your orders within 24 hours and you should receive it in 2 to 3 business days.

We do at extra shipping cost, our rates are available at checkout.

Yes, all orders above 40 USD are eligible for Free Shipping. Offer applied automatically at checkout.
You can authorize us to leave your order at your neighbors place.


We do accept returns, please contact us to make an arrangement for your return.
You can exchange an item. You need to notify us about the item you want to exchange and you need to place a new order for the desired item.
A 3 USD return fee applies to all returned orders.
Processing a return may take 2 to 3 days.


We accept payment by cards and Cash on Delivery. For Cash on Delivery orders it must be paid in USD. we apologize for any inconvenience in advance.
For payment by card you will be charged in USD.
Depending on your bank, you may see the refund on your card in 7 to 10 days.

General questions

Sorry not at the moment. Subscribe to our newsletters to stay tuned with any future updates.
No we don't have a physical store. However, we offer a pick-up service for your order for free.